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How do I add photos to my profile?

You can add up to 10 photos to your profile under the menu item “Profile/Photos” in the member area. Please make sure that the photo fulfills the required technical as well as visual specifications. Should the photo not meet the visual requirements then it will be refused by customer service.

Technical specifications:

  • Minimum photo dimensions: 360 x 360 pixels
  • Maximum photo dimensions: 10,000 x 10,000 pixels
  • Minimum file size: 1 byte
  • Maximum file size: 30 megabytes
  • File format: JPEG, GIF, PNG, BMP

Visual requirements:

  • Face has to be recognizable
  • Photo of one person only
  • No sexual orientation permitted
  • Person must be fully clothed
  • No double photos
  • No distortions or blacked out sections
  • Head not too large
  • No composite or edited photos
  • No frame or border on the photo
  • No inappropriate facial expressions
  • Photo fits to the profile
  • No landscape or animal photos
  • No comics, drawings or similar
  • No commercial background
  • No official documents
  • No depiction of any real information
  • No breach of copyright laws
  • No insulting, defaming or denigrating content

I can’t upload my photo

A photo can only be uploaded if it fulfills the required technical specifications. If the standards are not upheld then the upload will automatically be blocked by our system.

Technical specifications:

  • Minimum photo dimensions: 360 x 360 pixels
  • Maximum photo dimensions: 10,000 x 10,000 pixels
  • Minimum file size: 1 byte
  • Maximum file size: 30 megabytes
  • File format: JPEG, GIF, PNG, BMP

My photo was refused by customer service

A photo will be released by customer service only if it fulfills the visual requirements. Photos that evidently fulfill our visual requirements can however unfortunately be refused if, based on the dimensions of the originally submitted photos, it is not possible to generate our standard photo format from them.

Visual requirements:

  • Face has to be recognizable
  • Photo of one person only
  • No sexual orientation permitted
  • Person must be fully clothed
  • No double photos
  • No distortions or blacked out sections
  • Head not too large
  • No composite or edited photos
  • No frame or border on the photo
  • No inappropriate facial expressions
  • Photo fits to the profile
  • No landscape or animal photos
  • No comics, drawings or similar
  • No commercial background
  • No official documents
  • No depiction of any real information
  • No breach of copyright laws
  • No insulting, defaming or denigrating content

Who can see my photos?

All photos are displayed in an anonymized fashion by our system until a photo release has been granted! Only you personally decide when and for whom you would like to release your photos! Of course a photo release that’s already been granted can be retracted at any time!

When can I see other member’s photos in their original form?

You can only see another member’s photos in their original, non-anonymized form when they have been individually released for you and you are a premium member. The required release can solely be granted by the corresponding member personally for you!

How does an individual photo release work?

As soon as a member is one of your contacts, you can release photos to them through the corresponding menu. Of course a photo release that’s already been granted can be retracted there at any time!

Where can I find an overview of my released photos?

Look for the menu item “Photo releases” on your “Home” page in the member area. Here you’ll find a display of all your photo releases – both received and granted. This way you always have an overview of who can see your photos in their original form and which other member’s photos you can look at more closely.

Can I retract a granted photo release?

You can retract photo releases at any time in the corresponding menu. To check and see who is able to view your photos in their original form, we recommend you use the menu item “Photo releases” on your “Home” page in the member area.

What role does the primary photo play?

The primary photo is displayed on all overview pages and in profile details and mailboxes as a thumbnail. You can decide for yourself which photo you want to use as your primary photo in the corresponding menu.

How long does it take for the photos to be inspected?

Depending on the available workload capacity of our customer service, this process can take up to 72 hours. We would kindly like to ask for your understanding concerning this matter.

Why are photos being edited?

At meet2cheat, all photos are edited so that they can be chosen as the primary photo. This means that every photograph will be edited into a format similar to a passport photo by our customer service.